Stephen Bailey Cert CII
Stephen joined R K Shipman in 2012 after 10 years of working within banking and insurance. Working within the Financial Sector, Stephen has been able to build a large range of knowledge from Personal Banking to General Insurance and have been able to use this knowledge to help manage and supervise others. Stephen has his Certificate in Insurance (Cert CII) which is a qualification we encourage all our staff to gain and is now working towards his Diploma.
Senior Insurance Adviser
Sharon has been with the team since 1977, her knowledge of Park Home Insurance is outstanding. After leaving college, Sharon came to work for R K Shipman as a trainee adviser, picking up experience and knowledge throughout the years. With this experience, Sharon's knowledge in park homes is 2nd to none.
Jon Ellis Cert CII
Jon joined the team at the beginning of 2012 after 3 years of working with a high street broker. With his experience, Jon has been able to use this knowledge to be able to ensure our customer needs are met when it comes to their policies. Jon is currently studying towards his Cert CII and has recently passed an NVQ in customer service.
Samantha Cleal Cert CII
Business Renewal Adviser
Samantha joined R K Shipman in 2010 after 12 years of working within insurance here in the UK and running her own business in sales abroad.
Always working and achieving high customer service care levels and being business focused on retaining clients Samantha has achieved her Customer service NVQ level 3 and completed her knowledge with in the insurance industry by completing her Cert CII.
Her insurance knowledge over the last year has enabled her to gain more experience in all aspects and new projects of Personnel Lines and General insurance and she will always look to go that extra mile for customer satisfaction.
Samantha is always looking to achieve more and gain more qualifications in the insurance sector in the years ahead.